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Delivery Experience

How delivery businesses can meet increasing expectations from consumers. Tactical tips and tricks to achieve these, while also running an efficient business.

Latest blog posts

View from the rear drivers-side corner of a white delivery van parked on a suburban street. A man in jeans, puffer jacket, baseball cap and mask is carrying a brown paper bag and looking across the front of the vehicle towards a house.

How To Improve Pickup And Delivery For Your Customers

Effective order pick up and delivery operations make for happy customers and a healthy bottom line. Learn how to improve yours and reap the benefits.
Screenshot of the first slide of a presentation by Marc Kuo, with his photograph and an inset Zoom speaker frame at the top left. The text says "Welcome! Grow your online sales with a 5-star delivery experience".

Grow Your Online Sales With A 5-Star Delivery Experience

Routific presented at Barn2Door's DIRECT Conference. We shared some best practices for growing sales with a 5-star delivery experience. Here they are.
A smiling man and woman are facing each other. She is holding a small cardboard box with a thick envelope on top. He has one hand on the envelope and another touching the box. The implication is that he is in the process of handing over the packages.

What Makes A Great Delivery Experience?

Gain a competitive edge by taking your order fulfillment and delivery in-house. Here’s what you need to make a great delivery experience for your business.
A young man holding a cup looks at an open laptop screen. His expression is happy and excited.

How To Improve Your Last Mile Delivery Tracking

What is last mile delivery tracking? We break down the components needed to improve delivery tracking for your home delivery business.
Stock photograph. In the foreground, a woman's hand holds up a cellphone with the words "Online Grocery" visible on the screen. In the blurred background, a man in a motorcycle helmet and jacket holds an open cardboard box full of fresh produce.

How Home Deliveries Change The Online Shopping Experience

The pandemic has spawned innovation in the world of e-commerce and transportation. Here’s what you can expect to see more of in 2021.
A delivery driver stands outside his vehicle holding a large cardboard box. He is wearing a mask and gloves.

What Is No Contact Delivery?

The demand for no contact delivery has increased. How do home delivery businesses execute no contact delivery successfully?
Shot of a man in a white shirt tapping on a cellphone screen. Only his torso and arms are visible.

How Automated Notifications Can Improve Your Deliveries

Automated delivery notifications serve a number of purposes for small businesses. Here are some of the biggest reasons why our customers use this feature
Close-up photograph of an iPhone in a woman's hands.

Delight Your Customers With SMS Notifications

Automatically send notifications to your customers to let them know when to expect a delivery, when it’s on its way, and when it’s been delivered.
Mainly decorative image of a clock.

How To Offer Convenient Delivery Time Windows

Discover how to offer convenient delivery time windows to your customers without upsetting your drivers.