Pam Sykes

Pam Sykes has a PhD in History and a background in Journalism. She is the Lead Content Strategist at Routific with a focus on delivery management, delivery experience, route planning, and the last-mile industry in general. She has a passion to help delivery businesses scale with her craft of storytelling.

Portrait of Pam Sykes

Latest blog posts

Composite image. In the left foreground, a man holds an open laptop in his left hand while his right hand rests on the keyboard. In the background and at right, a truck moves away from the viewer down a highway.

How Driver Tracking Software Can Help Your Delivery Business in 2023

Explore the benefits of driver tracking systems for small to medium delivery businesses. Learn how the right system can boost efficiency and customer satisfaction.
A bicycle delivery rider on a busy, well-lit urban street at night.

What Is Last Mile Delivery? Challenges And Solutions For Businesses In 2023

Boost last mile delivery efficiency: optimize routes, cut costs, enhance customer satisfaction. Keep up with trends & tech for sustainable, effective options.
A young man holding a cup looks at an open laptop screen. His expression is happy and excited.

What is Last Mile Delivery Tracking?

What is last mile delivery tracking? We break down the components needed to improve delivery tracking for your home delivery business.
A young man carries a red courier box labeled “Citytrans” from a white delivery van.

Courier Management Systems: All The Basics For 2023

The right courier management system can help a company stay competitive. Here’s what to look for, from route optimization to delivery tracking.
A delivery driver stands outside his vehicle holding a large cardboard box. He is wearing a mask and gloves.

What Is No Contact Delivery?

The peak of the pandemic may be over, but demand for no contact delivery isn't going away. Here's how home delivery businesses can implement it successfully.
Rear view of a delivery fan filled with cardboard boxes, and some crates of fresh produce.

Effective Delivery Scheduling For Local Businesses: The Easy Guide

Don't let poor delivery scheduling ruin your business! Learn how route planning software can help you deliver on time, make your customers happy and cut your costs.
A desk covered with piles of printed delivery notes, hand-sorted and ordered to create delivery routes. Overlay text says “Yes, there is a better way to schedule your deliveries!”

Best Delivery Scheduling Software in 2023

Discover best delivery scheduling software in 2023 for efficient route planning, driver dispatch, real-time tracking, and customer communication.
A dark-skinned man dressed in a red polo shirt and trousers stands beside a white van with the words “Delivery. Always on time” written on the side. His arms are crossed and he is smiling slightly. Image credit: RODNAE Productions

What is Delivery Management? A Guide to the 6 Pillars

Delivery management is the art and science of getting things where they need to be, when they need to be there. Discover the six pillars of delivery management, and how to choose delivery management software.
A man poses with his laptop in front of a backdrop showing points on a map linked by a network of lines.

What Is Route Management? A Complete Guide For 2023

Route management is the practice of planning and optimizing sales, service and delivery routes for maximum efficiency.