2020 Features Summary

November 19, 2020

We’re about to start an epic holiday shopping season. More people will be shopping online and receiving deliveries at home than ever before. Consumers are open to switching brands right now if it means more convenience. So, offering a 5-star delivery experience is essential if you want to take advantage of this unprecedented shift in the market this holiday season.

We’ve been working hard over the past year to release features to make home deliveries simple, fast, and profitable. This post is a quick summary of our favorite features and enhancements from 2020 so far.

  1. Live GPS tracking
  2. Photo capture as proof-of-delivery
  3. Swap driver routes
  4. Bulk delete stops

1. Live GPS Tracking

Our traditional web-based driver app, now called Routific Driver Lite, updates routes whenever a driver marks their status at each stop. Our new Routific Driver app takes this one step further and tracks the driver’s live GPS location throughout their entire route.

Routific live gps tracking screenshot

 

How to get set up

  1. Log in to or sign up for Routific
  2. Switch to the new Routific Driver app
  3. Dispatch as usual to your drivers
  4. Your drivers will receive an SMS link with their routes like usual. If they haven't already downloaded the Routific Driver app, the link will open the App Store or Google Play Store.

 

3. Photo capture

Drivers can now complete a contactless delivery using their smartphone. Drivers simply take a photo of where they left a package as proof of delivery before moving on to the next stop. With photo capture you elevate your customer service, everyone stays accountable, and your drivers speed up their efficiency – what’s not to love?

photo capture and signature capture proof of delivery screenshot

How to get set up

  1. Log in to or sign up for Routific
  2. Switch to the new Routific Driver app
  3. Dispatch as usual to your drivers
  4. Your drivers will receive an SMS link with their routes like usual. If they haven't already downloaded the Routific Driver app, the link will open the App Store or Google Play Store.
  5. When your driver taps 'Arrived' for each stop, they will have the option to take a photo.

Read more: Photo & Signature Capture Knowledge Academy 

Pro tip: Add customer notifications to notify your customer that the delivery has been completed. Photo capture & customer notifications are the perfect combo for contactless delivery.

 

4. Swap driver routes

After you've optimized routes, you might notice one route is better suited to another driver.

How do you "swap" one route from one driver to another? Routific can help you do this in just two easy steps.

 
Routific swap drivers feature screenshot

Read more: How to swap routes between drivers 

 

5. Bulk delete stops

Before, if you wanted to delete a set of stops in one of your projects, you had to delete them one by one. Now you can bulk delete, just like your email inbox.

 
Emma Cimolini

Written by Emma Cimolini

Emma Cimolini is a Marketing Director at Routific, with 10+ years of experience. Now she provides value to a delivery management and route optimization solution that helps local food businesses scale up home delivery operations.